Contact us

You can write to us about your suggestions and complaints. Kindly note that you adhere to the following guidelines to get any issues sorted out faster. By properly formatting the letter to us with a proper subject, you would help us sort things faster than usual. The chance is high that your email goes unattended in an alternative case.

Things to Do:

• Kindly mark the subject as “Suggestions” if you would love to suggest something that we could improve on.
• Kindly mark the subject as “Technical” if you are finding technical issues that need to be looked at. Always include your ISP (Internet Service Provider name like Airtel, Jio), IP address (Google ‘what is my IP” and you would get the result), Operating system with version (Windows 7 – 32 bit, Windows 10 – 64 bit, MacOS, etc.), Browser name and version (Chrome Version 85.0.4183.100 32-bit, Firefox 80.0.1 64-bit, etc.), Details on any Ad-blocker or custom extensions/firewall/anti-virus programs that you are using.
• Kindly mark the subject as “DMCA Content removal” if you have a complaint about the content and need it to be removed. We recommend you format a proper DMCA for a faster response. If you are unaware of how it is done, kindly furnish your Name, Address, Contact number along with your valid ID proof and details on the link that needs to be looked upon [URL to post, URL to image, URL to video]. Sending wrong/fake details might cause the ticket to go unattended.
• Kindly mark the subject as “Video request” if you are looking forward to seeing particular content on desibf.com. (We will publish it if found feasible. But do not spam us with requests, as you might get blocked).
• Kindly mark the subject as “Advertising” if you are looking forward to advertising on desibf.com. Please include the company name, address, contact name, and number for a faster response.
• If you want to report certain content, please do so with the Content complaint form.

Things NOT to Do:

• Do not send multiple emails with the same content; you may resend only one more if you did not get an action/response within 12-48hrs. Weekends and national holidays might delay the response for this reason.
• Furnish valid details while contacting us; we might revert back, and if found invalid, the ticket will be marked as closed/spam.
• Do not use this email to submit your videos; videos sent to this ID will be discarded. We have a separate link for the same “Upload videos”.
• No attachment is entertained which includes and is not limited to doc, pdf, jpg, html, etc. Furnish every detail in text and only text.
• Once found spamming with requests, the chance is that your ID and IP get blocked.

Email -uswebseriesus@gamil.com